ORDERING

How do I place an order online?

Ordering is easy and convenient!
Simply select your favorite items, add them to your shopping cart and click “check out” for your order total.
Once you have entered your shipping address, the shipping total will appear to the right of the “payment options” screen.

Can I place orders by phone?
We accept phone orders (503) 847 – 1904. Our customer relations advisers are available Monday through Friday 9AM to 6PM
PST to answer your questions. We’d love to talk to you!

Can you “rush” my order?
Delivery estimate is processing time + shipping time = delivery time.
We will do everything we can to accommodate your request whether it’s rushing processing or expediting shipping, or both!
Once an order is in processing, we cannot change, cancel or rush the order.
Please note that, due to increased demand in some of our gift ideas, we may be low on stock, thus necessitating shipping directly from our manufacturers offshore. In this event, we’ll alert you well ahead of time in terms of the lead time before you can receive your order at the designated address

What are my payment options?
Orders can be placed on-line using through our trusted processor Paypal.
Should you not have a paypal account, please note you may also opt to use Visa, MasterCard or Discover directly on paypal without signing up for an account. At this time, we are not accepting checks or money orders.
Paypal is a Global trusted processor of online payments, and you have a 100%, 60 day no question money back guarantee with us.

Do you charge sales tax?
At this stage we’re not charging sales tax, though this may change in the near future, depending on which states require sales tax to be levied and collected.

Do you have a minimum order requirement?
iShopVillage has no minimum order requirement for most of our gift ideas. There are some exceptions, please check the product information pages.